Policies

Student Complaint Policy

This school has a Certificate of Approval from the Texas Workforce Commission (TWC). The TWC-assigned school number is: S 5212 . The school’s programs are approved by TWC, as well as (name(s) of other Texas state agencies, as applicable) and (name(s) of any relevant accrediting bodies). Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform school management. Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable. Information on filing a complaint with TWC can be found on TWC’s website at www.texasworkforce.org/careerschoolstudents.

Refund Policy

1. Overview

This Class Refund Agreement outlines the terms and conditions for requesting a refund for classes provided by Griffin’s Industrial Welding School. Please read this document carefully before enrolling in our classes.

2. Eligibility for Refunds

efunds for classes will be considered under the following circumstances:

Withdrawal from the class prior to the specified start date.
Cancellation of the class by Griffin’s Industrial Welding School.
Failure to deliver the class as described or agreed upon.

3. Refund Procedures

To initiate a refund request, the student or participant must follow these steps:

Contact our administration or customer support team within 72 hours of the payment date.
Provide a written explanation for the refund request, including the reason for withdrawal or cancellation.
Include any supporting documentation, if applicable.

4. Refund Evaluation and Approval

Our administration will review any written refund request and may request additional information or clarification if needed. A decision on the refund request will be communicated to the student/participant via their preferred contact method.

5. Refund Amount

The amount to be refunded will be determined as follows:

A full refund will only be issued if a student cancels their payment or enrollment contract within the initial 72-hour period, counting from the time of payment, excluding Saturdays, Sundays, and legal holidays. After this 3-day period, refunds will not be available.

6. Non-Eligible Refunds

The following situations do not qualify for a refund:

Refund requests made after the specified deadline.
Non-attendance or withdrawal after the class has concluded.
Violation of the class’s code of conduct or policies.

7. Reimbursement Method

Refunds will be issued by Griffin’s Industrial Welding School through the original payment method, or an alternative method agreed upon with the student/participant.

8. Amendments

Griffin’s Industrial Welding School reserves the right to amend or modify this Refund Agreement at any time. Any changes will be posted on our website and take effect immediately upon publication.

For more information you can call us at your earliest convenience on 281 782 9713 or visit us at griffinweIdingschooI.com